Privacy Policy

Your privacy is fundamental to our commitment to clarity and craftsmanship. This policy outlines how we collect, use, and protect your information.

Data We Collect

We collect information to provide and improve our services related to material design and stone processing.

  • Personal Data: Name, email address, phone number, and company details you provide via contact forms or inquiries.
  • Usage Data: Information about how you interact with our website (e.g., pages visited, time spent) collected via cookies and similar technologies.
  • Communication Data: Correspondence when you contact us for support or information.

Purpose of Processing

We process your data for specific, legitimate purposes:

  • To respond to your inquiries about our stone processing services and material design projects.
  • To provide requested information, quotations, and technical support.
  • To improve our website's functionality and user experience.
  • To comply with legal obligations.
Cookies & Tracking Technologies

Our website uses cookies to ensure proper functionality and to understand user preferences.

  • Essential Cookies: Necessary for the website to function (e.g., security, load balancing).
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). This data is aggregated and anonymous.
  • Preference Cookies: Remember your settings for future visits.

You can control cookie settings through your browser. Disabling essential cookies may affect site functionality.

Data Sharing & Third Parties

We are committed to transparency regarding data sharing.

  • Service Providers: We may share data with trusted partners who assist in website hosting, analytics, and communication services, under strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger or acquisition, user data may be transferred as a business asset.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Your Rights (GDPR & CCPA)

You have rights regarding your personal data. To exercise any of these rights, please contact us using the details below.

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw previously given consent at any time.
Data Security & Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Usage data is typically retained for analysis for a period of 26 months.

Contact for Privacy Inquiries

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact our designated privacy contact:

Porta Mermer
476 Gleichner Parkways Suite 630
Phone: 678.699.5706
Email: info@portamermer.com

Policy Updates

This policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date.

Last Updated: April 2024